The Team

The people who make
ARISTX work

Founded by an active property investor and a specialist finance introducer. Every member of the ARISTX team has a clear role, a high standard, and skin in the game.

Founders

The people who built it.

Lee Cross
Lee Cross
Co-Founder · Non-Executive Director

Lee has built a large portfolio using multiple investment strategies across England and Wales. That experience — not theory — shapes every decision at ARISTX. He built the agency he wished had existed when he was scaling.

Property Investor BEng (Hons) NICEIC Non-Exec Director
Chanelle Aristide
Chanelle Aristide
Co-Founder · Executive Director

Chanelle is Co-Founder of ARISTX and Founder of Mayfair Mortgage Co, an FCA-regulated mortgage brokerage. She leads ARISTX CAPITAL — connecting property investors with trusted, FCA-regulated mortgage partners across buy-to-let, bridging, and portfolio finance.

With deep expertise in specialist property finance and a strategic, investor-focused approach, Chanelle brings a rare combination of operational leadership and financial insight to every client relationship.

ARISTX CAPITAL BTL Specialist Insurance & Protection Executive Director
What makes ARISTX work

Built for performance.
Focused on results.

Behind every well-managed property is a dedicated team of specialists working with precision across every part of the operation — so nothing is missed and nothing is left to chance.

Operations & Coordination

End-to-end operational oversight across every client portfolio. Every enquiry, maintenance issue, and communication is tracked, triaged, and resolved — so landlords stay informed without having to chase anyone.

Operations Coordination Client Triage
Market Intelligence

Continuous monitoring of the rental market, legislative landscape, and emerging opportunities. ARISTX clients are kept ahead of changes that affect their portfolio — not informed after the fact.

Market Monitoring Landlord Insights Opportunity Spotting
Lead Engagement & Business Development

Dedicated new client engagement — understanding each landlord's portfolio, challenges, and goals before anything else. No pressure, no pitch. Just honest conversations to establish the right fit from the start.

Lead Engagement Business Development Client Onboarding
Tenant Relations & Support

A dedicated point of contact for tenants — handling day-to-day enquiries, maintenance requests, and ongoing support. Well-managed tenant relationships mean longer tenancies, fewer voids, and better-kept properties.

Tenant Support Maintenance Triage Relationships
Client Communications

Proactive, consistent communication with every landlord client. Updates, follow-ups, and progress reports delivered without being asked — so clients always know exactly where things stand.

Outbound Comms Follow-up Client Retention
Portfolio Intelligence & Reporting

Data-driven portfolio oversight — performance reporting, market analysis, and the metrics that actually matter. Delivered clearly so landlords can make informed decisions with confidence, not guesswork.

Data & Reporting Portfolio Analysis Performance
How we work

Two founders. One standard.

Every person on this team holds themselves to the same benchmark — the one Lee and Chanelle set when they built ARISTX from scratch.

Clear Ownership

Every client, every property, every enquiry has a clear owner. Nothing falls between the cracks because nobody's watching.

Fast Response

Response times matter. Whether it's a tenant issue or a landlord query, the team is built to move quickly and communicate clearly.

Performance-Driven

We measure what matters. Occupancy, rent collected, response times, satisfaction. Not vanity metrics — real performance indicators.

Want this team working for you?

Get in touch and find out how ARISTX can take the weight off your portfolio.

Book a Strategy Call →